JK
Johan K
1 reviews | Active since Aug 2014
24 Jun 2020, 20:18
PORTAL NEVER WORKING!
I can never log into my account, and every time I call in they tell me to delete my account and reregister. I do just that with them and still does not work. sometimes it does work and then it just stops working.
I am really now over phoning WesBank and wasting my airtime.
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
25 Jun 2020, 09:15Dear Johan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 Jun 2020, 09:15
Official
Dear Johan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JK
Johan K's updateReviewer Update
25 Jun 2020, 09:24Problem as been resolved. Thank you
JK
Johan K's update25 Jun 2020, 09:24
Reviewer Update
Problem as been resolved. Thank you