MP
Matthew P
1 reviews | Active since Nov 2021
24 Nov 2021, 14:49
Poor Wesbank service and decision
Wesbank/Yonda are making the application for bicycle finance virtually impossible. I do not understand how Wesbank can ascertain my total debt exposure when they only ask to see one bank account! I can buy a car/truck, even buy a house.....but not a bicycle!?
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WesBank's replyOfficial
24 Nov 2021, 16:32 Dear Matthew, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply24 Nov 2021, 16:32
Official
Dear Matthew, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution