ME
Mariette E
1 reviews | Active since Dec 2018
29 Apr 2026, 10:33
POOR WESBANK SERVICE
I did an EFT payment for my vehicle settlenent amount on the 13 April 2026. I did an EFT payment to change the Titleholder to my name including courier costs. I emailed proof of payments and ID, address and contact numbers.
I received every second day an emailed to required proof of payment for NATIS documents that has been done 13th April 2026. My Wesbank account reflects zero on online banking.
Is this so difficult to finalize??
Very poor custoner service!!!
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Replies (1)
WesBank's replyOfficial
29 Apr 2026, 10:52Dear Mariette van Eeden,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply29 Apr 2026, 10:52
Official
Dear Mariette van Eeden,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution