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Desire O
1 reviews | Active since May 2017
13 Jan 2021, 15:48
Poor treatment from Wesbank
I am extremely disappointed with the poor service received from Wesbank. After missing my vehicle installment by two weeks I was handed over to the attorneys for collection without any notice what so ever. Upon further enquiry I was told thats how it works. How can I be treated this way after years of never missing any installments. This is appalling.
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WesBank's replyOfficial
14 Jan 2021, 07:26Dear Desiré Eksteen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Jan 2021, 07:26
Official
Dear Desiré Eksteen,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution