JN
Joseph N

1 reviews | Active since Nov 2016

15 Jan 2024, 14:47

Poor servive from Wesbank

I sent a review on HelloPeter and Wesbank still has not responded to me. I am requesting my car papers(NaTis). I have sent Wesbank my address and asked for the DSV option to get my car papers and still no response.

0
Replies (2)
WesBank
WesBank's reply15 Jan 2024, 14:55
Official
DearJoseph Ntakaile,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution

JN
Joseph N's update15 Jan 2024, 16:19
Reviewer Update
This is an automated reply. I received this message 2 weeks ago and nobody from Wesbank has contacted with a way or solution.