SH
Sphelele H

1 reviews | Active since Oct 2021

06 Oct 2021, 18:29

Poor Service_Wesbank

My account was handed over a few years ago. I made arrangements and have been paying however, on my credit bureau it reflects as though I am missing payments. Upon me questioning Wesbank, they said that they will only update once I have finished paying.

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Replies (1)
WesBank
WesBank's reply07 Oct 2021, 12:08
Official
Dear Sphelele H 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution