JH
JOHANNES H
1 reviews | Active since Apr 2019
28 Dec 2022, 13:06
Poor service natis archive documents
Request original natis document for a vechile settled longer than 5 year. Sent proof of payment as requested by Westbank for the service to get natis documents for archive R452 on the 30 November 2020 and sereval time after that. Today still no documents and requested again proof of payment on the 28 desember 2022. I even escalate to Westbank manager Northern Cape Mr Jeremy Bok with no results
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WesBank's replyOfficial
28 Dec 2022, 13:18Dear Johannes V
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply28 Dec 2022, 13:18
Official
Dear Johannes V
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution