LK
Louis K
1 reviews | Active since Nov 2017
08 Jun 2023, 13:27
Poor service from Wesbank regarding registration papers.
I have requested mid-April my registration papers from Wesbank. After they requested the R372 (1 May 2023) and the promise that it would be delivered by courier to me, I am still waiting. Now they are not even responding to any emails and you can't reach these people by phone according to their website. Only by fax. So much for customer service.
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WesBank's replyOfficial
08 Jun 2023, 13:40Dear Louis Kirstein,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution.
WesBank's reply08 Jun 2023, 13:40
Official
Dear Louis Kirstein,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution.