NJ
Nomkhitha J
1 reviews | Active since Jun 2019
12 May 2020, 14:23
Poor service from their customer service. ***.
If I could give a negative rating I would. I've been trying to get hold of my account details since mid April with no luck. I keep being emailed, "We have sent your query to the revelant person and they will contact you in 24-72 hours or if not call them on this number and guess what. Nobody answers the damn numbers!!!!!!
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WesBank's replyOfficial
12 May 2020, 14:30Dear Nomkhitha
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply12 May 2020, 14:30
Official
Dear Nomkhitha
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution