KS
Kevin S

1 reviews | Active since Jul 2018

28 Jan 2020, 09:58

Poor Service

Appalling service after settling my vehicle with Wesbank. Vehicle settled on the 8 november 2019. Wesbank sent my paper to the incorrect person in Cape Town when i am in Johannesburg. After enquiring what has happened i have had no resolution up until today, 28 January 2020.

0
Replies (1)
WesBank
WesBank's reply28 Jan 2020, 12:07
Official
Dear Kevin S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution