Poor service delivery

There is no responce from Wesbank regarding a cancellation and refund for a paid up vehicle. Help centre keeps you on the line for 20 min. When you get hold of an agent all your particulars are taken e mail tel number then call is suddenly ended. No call back or e mail responce from agent. Bought new vehicle through Wesbank. Quick to do the deal. Try sort out old account that was settled no responce. Agent who did new deal also tried to assist by sending e mail from her side still no responce from service