TP
TERSIA P

1 reviews | Active since May 2024

09 Sept 2024, 07:21

Poor service delivery

I had login details but now all my log in details are gone. and i have been sending emails asking for statements and settlements but nobody is coming back to me it is now 2 weeks.

0
Replies (1)
WesBank
WesBank's reply09 Sept 2024, 07:49
Official
Dear TERSIA P,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution