MM
Mojasagagwe M
1 reviews | Active since May 2019
09 Feb 2023, 13:13
Poor service
Worst service ever. I called their customer care line numerous times, exhausted my R100 airtime. You wait forever, then the operator takes you to collections then they put you through to customer service, finally when you get to customer service they hang up on you during the conversation and they do not bother calling you back. I'm so so angry.
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WesBank's replyOfficial
09 Feb 2023, 13:35Dear Mojasagagwe M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Feb 2023, 13:35
Official
Dear Mojasagagwe M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution