SS
Sive S
1 reviews | Active since Jan 2015
23 Nov 2020, 10:57
POOR SERVICE
WesBank are refusing to change my debit order details to a different account. I have submitted all the required documents and they still haven't updated them. I started the process in September and it is still not updated. I don't know what else to do now.
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WesBank's replyOfficial
23 Nov 2020, 18:27Dear Sive
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply23 Nov 2020, 18:27
Official
Dear Sive
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution