LS
Lebewana S
1 reviews | Active since Oct 2021
02 Oct 2023, 15:18
POOR SERVICE BY ITUMELENG NHLABATHI AND WESBANK
I settled my VW account and wrote an email to request a settlement or paid up letter, they referred me to the ITUMELENG NHLABATHI ***, I have been trying to contact this person with no luck, the phone will ring, be put on hold for more than 13 minutes and eventually hang up. i am very dissatisfied by Wesbank's service and i want my paid up letter ASAP!!!
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WesBank's replyOfficial
02 Oct 2023, 15:38Dear Lebewana S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Oct 2023, 15:38
Official
Dear Lebewana S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution