LH
Lucille H
1 reviews | Active since Jun 2019
17 Oct 2020, 20:23
Poor service
May I please request SOMEBODY to contact me from your side who has absolute knowledge of assisting from the legal department who will not keep referring me as i am Fighting an on going battle with you guys.
My email is ***. I do not want to speak to anyone telephonically as I have difficulty proving what the staff states because I'm always speaking to new people.
I have lodged a complaint before and now have people asking me to voluntary surrender a vehicle I have a paid up letter for!!!
I'm willing to take this as far as it goes as I have all my paperwork in order.
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Replies (1)
WesBank's replyOfficial
19 Oct 2020, 14:29Dear Lucille H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Oct 2020, 14:29
Official
Dear Lucille H,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution