AT
Amanda T

1 reviews | Active since Jun 2016

01 Jul 2016, 03:49

Poor Service and no feedback

<p>Waiting for refunds to be paid. No feedback from Maria regarding the matter. Dupicate payments made. Insurance policy paid wesbank and I paid. Maria said that she will call back still waiting for her to call</p>

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Replies (1)
WesBank
WesBank's reply04 Jul 2016, 07:35
Official

Good day,

Thank you for raising your concerns. We have made telephonic contact with you and have clarified that the claim has been submitted to International Underwriters and we are in communication with them in order to finalise. WesBank is dependent on the underwriter for the payout of the refund and this has been communicated to you previously.

Regards,

WesBank