SS
Sammy S
1 reviews | Active since Jan 2022
21 Jan 2022, 23:20
Poor Service and Dishonesty
I've been having problems with wesbank since 2020 with 1 problem dat dsnt seem to go away. Arrears, I am definitely sure I've paid over 50000 for arrears but today they come and tell me I owe 12000 and they taking the car. I hv provided proof of payments but stll nothing..
I really am dissatisfied with their service.. Please we know we owe you but we not refusing to pay you. Stop being sooo unprofessional
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WesBank's replyOfficial
24 Jan 2022, 07:48Dear Sammy S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jan 2022, 07:48
Official
Dear Sammy S,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution