1 reviews | Active since Apr 2020
Poor Service
Listen I’m going to make this short. Myles Ntsangane the person dealing with the claim for my car ****ed up so many times that I’m getting the backlash of it.
When I submit my claim that happened on the 07/07/2021 he sends a mail to the insurance company that my claim has be processed on the 27/06/2021 How? Long story short I had to follow up with brolink every 2-3 days cause Myles delayed my claim process.
Because of Myles the insurance company took an extra month to pay me out ( not even the retail value) Because of Myles you guys keep deducting from my account.
When I phone into Wesbank to ask what’s going on, I have advisors hanging up on me (not even shouting).
Your values of service and Human dynamics is utterly ridiculous.
Can someone just help me properly without taking more of my ****ing when I don’t even have a car.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution