AA
Ayanda A
1 reviews | Active since Apr 2019
13 Dec 2021, 14:07
Poor Service
Requested the certificate of registration of my vehicle, no reply from Wesbank. Finished paying off the car in September, never missed a single installment but at the end this is the poor service I'm getting. Not even a statement showing the account is paid up. I need to sell the car but I can't sell without the car registration papers. Been sending emails, no response
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WesBank's replyOfficial
14 Dec 2021, 07:31Dear Ayanda A,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Dec 2021, 07:31
Official
Dear Ayanda A,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution