LA
Lawrence A

1 reviews | Active since Mar 2009

28 Apr 2020, 11:02

POOR SERVICE

My Motor Vehicle contract had come to an end I had a balloon payment to make I paid off the motor vehicle balloon amount in full at the end of January 2020.Till now I have not revived another email thanking me or my vehicle papers. All WesBank wanted me to do was to refinance the outstanding amount which i never did!!

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Replies (1)
WesBank
WesBank's reply28 Apr 2020, 14:33
Official
Dear Mr. Abrams 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution