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ntuthuzelo M
1 reviews | Active since Dec 2017
01 Feb 2020, 13:53
Poor service
Just got an email from wesbank telling me that there's a cover plus that is added on my instalment something that was never communicated to me by wesbank so I now I have this cover that I know nothing about that I must pay. Been paying for my car for 2 and half years now very poor customer service wesbank very disappointed
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WesBank's replyOfficial
03 Feb 2020, 08:54Dear Ntuthuzelo mthenjana,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Feb 2020, 08:54
Official
Dear Ntuthuzelo mthenjana,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution