YN
Yav N
1 reviews | Active since Sept 2020
29 Sept 2020, 09:11
poor service
<div>WESBANK Cashpowervia direct Axis when youDirect Axis on the number given on their website you get poor service there answer but put you on hold for hours on end without the person on the other hand coming back to you . I have been waiting for a response from them for almost a month now for a refund. yet go into arrears and see how fast they phone you???? *****.H </div>
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WesBank's replyOfficial
29 Sept 2020, 10:11Dear Yav N ,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Regards,
WesBank Service Resolution
WesBank's reply29 Sept 2020, 10:11
Official
Dear Yav N ,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Regards,
WesBank Service Resolution
YN
Yav N's updateReviewer Update
30 Sept 2020, 12:24HI Elze I am still waiting for your call back. that is exactly my complaint you made a promise to call me back before the close of business29/09/2020burt no calls were forthcoming. I will not call you because I do not have a landline and mobile costs are high.
YN
Yav N's update30 Sept 2020, 12:24
Reviewer Update
HI Elze I am still waiting for your call back. that is exactly my complaint you made a promise to call me back before the close of business29/09/2020burt no calls were forthcoming. I will not call you because I do not have a landline and mobile costs are high.