OT
Oliver T

1 reviews | Active since Dec 2023

25 Jan 2024, 11:30

Poor Service

i just need to settle my account and need to know how long will it take to receive my Paid up letter and ownership papers for my car... but i keep getting cut off at their call center and nobody gets back to my emails very poor service indeed

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Replies (1)
WesBank
WesBank's reply25 Jan 2024, 11:55
Official
Dear Oliver T, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution