NM
Ntha M
1 reviews | Active since Jan 2012
30 Mar 2022, 11:03
Poor service
I tried to call the accounts call center and i was placed on hold for almost 1hour without even speaking to a consultant. Your service is poor and i will never ever buy a car with Wesbank. Somebody please call me back urgently. Please learn what Customer Centricity means.
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Replies (1)
WesBank's replyOfficial
30 Mar 2022, 11:40Dear Ntha Maloka,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Mar 2022, 11:40
Official
Dear Ntha Maloka,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution