mR
marabye R

1 reviews | Active since Jun 2015

16 Jun 2016, 21:02

poor serivce

<p> i have been try to get my address update, but then i got email back to that i need to provide a certfied proof of residence which was sent but now I must get my lease certified aswell,am getting tired of running back and forward this matter. I proivded the proof what more....really just update my residence address dont time o be running up and down at the police station. I provided what was required so what more....please dont waste my time </p>

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Replies (1)
WesBank
WesBank's reply17 Jun 2016, 13:12
Official

Good day,

Thank you for bringing this matter to our attention and affording us the opportunity to clarify your concerns raised.

The relevant manager has been in contact to discuss the requirements surrounding the change of the physical address and the reason as to why the document has to be certified . We have subsequently updated your postal and email details whilst we await your certified document.

We trust you find the above in order .

Regards,

WesBank