POOR POOR POOR service from Wesbank!

POOR POOR POOR service from Wesbank! I am appalled that I barely received any communication from them. I will never use Wesbank for an application again! I app**** with Nedbank yesterday and from the get-go, they COMMUNICATED with me (something that Wesbank can learn) and I even got a lower interest rate from Nedbank. I had to phone Wesbank every day to find out what the status is of my application, and each day when I spoke to someone they said they received it and sent it for processing. The next day when I called again, the same story, they received my application and sent it through for processing. Some days I am kept on the line for 30 minutes! I also read that others have the exact same experience as mine at Wesbank.

Please people, don't waste your time with them. Nedbank is much quicker with your application, communicates with you every step of the way and you'll even get a lower interest rate from them.