MZ
Minette Z
1 reviews | Active since Dec 2015
17 Nov 2021, 13:43
Poor knowledge and service
We settled our vehicle on 12/11/2021. On monday we emailed wesbank the proof of payment to organize the natis docs as well as to find out how to arrange for the debit order that was deducted as well as the full amount was settled. We are married cop. They even refuse to give feedback to my husband. My email even stated that they must provide feedback to his email address. Sending me back a mile long email for 3rd party consent....
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WesBank's replyOfficial
17 Nov 2021, 15:32 Dear Minette V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply17 Nov 2021, 15:32
Official
Dear Minette V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution