Poor feedback, no assistance

Good day

I refer to attached documents and previous mails.

Till today no feedback received, emails is being sent up and down with no outcome. Only a mail stating the My request will be forwarded to the relevant department.

According to a message on my cell phone, a payment relief was approved for 3 months as requested on my application in March. My last debit order was on 1 April 2020, which means that I only pay again 1 July 2020.

We only start working on Monday 1 June 2020 and will be paid end June and we are not sure if we will be paid our full salary.

Attached are both letters from my employer, payment relief and insurance.

I receive a statement from Wesbank (attached) reflecting my account in arrears.

People were supposed to be assisted during the difficult time, can you please arrange that the payment holiday is approved and my Wesbank account be rectified as I will make a payment end of July 2020 when I will be paid my full salary.