TL
Thabang L
1 reviews | Active since Mar 2009
16 Nov 2021, 10:18
Poor customer service. Such an impossible mission just to get border letter
We have been struggling to get a border letter for 2 days now. Send from pillar to post. Or be on the phone waiting for over 30min. Or people just hanging. Our business trip is supposed to be today and people are waiting for us. All this paid for. Now this utter nonsense.
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WesBank's replyOfficial
16 Nov 2021, 12:01Dear Thabang L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Nov 2021, 12:01
Official
Dear Thabang L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution