GS
Gershi S
1 reviews | Active since May 2019
28 Apr 2020, 12:10
Poor Customer Service
I understand it is lockdown but it is impossible to speak to anyone and when you email them the email comes back because their inbox is full. Highly unprofessional. But they have no problem taking my money during lockdown. I have settled my loan but it is impossible to get confirmation of this.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
28 Apr 2020, 18:06Dear Gershi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Apr 2020, 18:06
Official
Dear Gershi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution