Poor Customer Service and unprofessional Consultant

I financed my car with Wesbank, one month after the purchase the company called Liquid capital called me selling a service plan, not knowing how this sales people works and it was my first time have a finance car. I took the services plan, six month later I called Liquid capital to cancel, they told me I sold call my vehicle finance bank, I called Wesbank they cancelled but they are still debuting that money even now after liquid capital refunded the money back.. I will never finance with Wesbank again bad company to work with.