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Palesa M
1 reviews | Active since Jun 2022
18 Aug 2023, 11:28
Poor Customer Service
I swear someone at Wesbank does not read their emails and clicks on "send" on templates. Their responses are the worst I have ever experienced for a FSP its ridiculous. Do not bother sending an email to WesBank.
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WesBank's replyOfficial
18 Aug 2023, 11:57Dear Palesa M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply18 Aug 2023, 11:57
Official
Dear Palesa M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution