AM
Akhona M
1 reviews | Active since Feb 2021
05 Mar 2021, 09:42
Poor Customer Service
After two months of requesting a car certificate for a car that was paid off in 2017, Wesbank advised me that the car certificate was sent to BMW Finance by mistake in 2017 and I need to wait for another 14 to 21 days, taking into consideration that the current owner cannot register the car under her name.
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WesBank's replyOfficial
05 Mar 2021, 12:23Dear Akhona,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply05 Mar 2021, 12:23
Official
Dear Akhona,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution