POOR CUSTOMER RESPONSE/RESOLUTION

My car was declared a write off in 2014, insurance refused to pay.<br> I took my car and fixed it, the car is still in good condition to date.<br> The issue: In *** I been going to the licence department to renew the licence disk and each time I am told I dont own the car both owner and title holder is Wesbank. I need to call Wesbank to release the car from their stock, they must send the car for a check and only then I can renew the disk.<br> Since 2014 I been requesting Wesbank to release my car, to date not response and all they do is deduct my instalment. Lousy employees who keep taking my issue and claim is it was escalated but no ACTION.<br> I had multiple accounts with this bank and honored my payments all these years, for them to treat me like this is just unacceptable. I need my car issue to be resolved, I want to settle this car and need to know that I wont have ownership issues in future. Its annoying to be dealing with incompetence and just greedy bank who only cares for money but not the client. <br> <br> Wesbank must pay for all my traffic fines incurred due to driving an expired car license disk and pay for the disk AND Change the flipping ownership of my car.<br>