SD
Stephen D
1 reviews | Active since Jan 2012
12 Aug 2021, 10:59
Poor Customer Communication & Service
I have been requesting a Prescription Letter for an old account for over 2 months already but ALL email correspondence gets ignored and never responded to. Can someone please assist me urgently.......NOT IMPRESSED
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WesBank's replyOfficial
12 Aug 2021, 13:10Dear Stephen D
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply12 Aug 2021, 13:10
Official
Dear Stephen D
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution