GM
G M
1 reviews | Active since May 2020
19 May 2020, 09:42
Poor communication systems
I app**** for the Covid relief end of March and have been calling in, app**** again twice in April and lastly submitted a form from FNB . All this have just been waste of time because there is no feedback at all. The call center agents are just there to tell you just wait because it's not our department. This is unacceptable
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
19 May 2020, 11:59Dear G M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's reply19 May 2020, 11:59
Official
Dear G M
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Best regards,
WesBank's replyOfficial
19 May 2020, 12:00Dear G M
Your reference number is CRSC2457. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Tina Du Toit
***
Your reference number is CRSC2457. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Tina Du Toit
***
Best regards,
WesBank's reply19 May 2020, 12:00
Official
Dear G M
Your reference number is CRSC2457. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Tina Du Toit
***
Your reference number is CRSC2457. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.
Regards,
Tina Du Toit
***
Best regards,