iS
ilana S
1 reviews | Active since Aug 2013
19 Nov 2024, 19:01
poor communication
My Merc was finance through Wesbank. Paid off in 2022. I asked for the RC1 papers, which I never received. I want to sell my vehicle just to find out that it is still in Wesbank name and I need to pay and wait 7 days for it to be transferred. Why is there no communication about this??
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WesBank's replyOfficial
20 Nov 2024, 07:51Dear Ilana
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Nov 2024, 07:51
Official
Dear Ilana
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution