eJ
elton J
1 reviews | Active since Nov 2011
10 Jan 2020, 12:46
Poor client dealings
Telisa from Wesbank called me 12:35pm. She asked me a number of questions to confirm who I am - as is in today's climate its not advisable to give out any personal information to total strangers. I told her this. Noting she called me. Further confirmations on my part fell on deaf ears and she interrupted and spoke over me several times. I considered her rude and clearly didn't even listen to me at a point.
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WesBank's replyOfficial
10 Jan 2020, 13:26Dear Elton,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Jan 2020, 13:26
Official
Dear Elton,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution