JM
Jacques M
1 reviews | Active since May 2014
24 Jun 2024, 15:56
Poor assistance received
Still awaiting feedback from Wesbank regarding a complaint,5 business days have passed still no resolution received,
I contacted Nimble group directly and received confirmation of my request,Tried to get a hold of the service resolution consultant on numerous occasions without any answer,
Please assist with my request
Helpful (0)
Replies (2)0
Replies (2)
WesBank's replyOfficial
24 Jun 2024, 16:30Dear Jacques Moolman,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jun 2024, 16:30
Official
Dear Jacques Moolman,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
JM
Jacques M's updateReviewer Update
25 Jun 2024, 21:36Up to now,no one has been in contact with me.
JM
Jacques M's update25 Jun 2024, 21:36
Reviewer Update
Up to now,no one has been in contact with me.