Poor administration and customer support

I would strongly advise against using Wesbank as they have been far more problematic to deal with than they have been helpful.

I have been trying to sort out a reimbur*****t issue for months. The call centre is not able to help me. I was informed a manager would be in contact but that never happened. Emailing support means that you have only receive an email every 3 to 5 days, and the conversation has been as unhelpful as it has been protracted. No one seems to know what is happening, despite that fact that I have the necessary invoice as wel as all other information in writing, and despite the fact that it is on Wesbank’s system.