1 reviews | Active since Nov 2020
PLEASE. it's been 4 YEARS! Time to get this sorted now!
I just tried to increase my FNB credit card limit and the affordability assessment said that I have TWO Wesbank Cash Power loans.
There is one amount that I recognise (was done through Direct Axxis) BUT IT WAS PAID UP and I have a letter dated 17 JAN 2017 to confirm.
I have been fighting since 2017 to get the one removed from my profile and I was PROMISED LAST January that I would be off by Feb 2020. I had wanted to finance a car through Wesbank but ended up losing eBucks because this mess forced me to finance through MFC - and now there are two!!!!
I would like to know what the other so-called loan is for as I NEVER signed up for it!
I think that 4 YEARS is long enough for Wesbank/FNB to remove something from their system.
What do I need to do to get this matter resolved?
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
Regards,
Sarah
Regards,
Sarah