VM
Vuyo M
1 reviews | Active since Aug 2014
28 Jun 2023, 14:41
Please help me get a refund made by Motorite to Wesbank on my behalf
Hi, Motorite has made a refund to Wesbank in lieu of refunding me for a warranty policy for my vehicle 2019, Golf TSI. R 1,077.58, in June 2023. This vehicle was financed by Wesbank and paid up. My id number is ***089 Please can you refund when the funds reflect, details attached.
Regards, Vuyo Mrara ***
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Replies (3)0
Replies (3)
WesBank's replyOfficial
28 Jun 2023, 15:22Dear Vuyo Mrara,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply28 Jun 2023, 15:22
Official
Dear Vuyo Mrara,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's replyOfficial
28 Jun 2023, 15:27 Dear Vuyo Mrara,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
WesBank's reply28 Jun 2023, 15:27
Official
Dear Vuyo Mrara,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
Volkswagen Financial Service Resolution
VM
Vuyo M's updateReviewer Update
13 Jul 2023, 06:29Matter sorted, thank you Wesbank.
VM
Vuyo M's update13 Jul 2023, 06:29
Reviewer Update
Matter sorted, thank you Wesbank.