BH
Brian H

1 reviews | Active since Jun 2016

06 Jan 2023, 13:30

Please can someone attempt to do their job at Wesbank

It was a pity I had to put a complaint about your business on Hello Peter, you since came to the party but unfortunately that vehicle was unsuitable to drive. I have since app**** for another vehicle and all that's holding it up is Wesbank. Is it that difficult to do a transaction? Everyone else can have an answer in an hour but not Wesbank... No, wait and wait and wait some more.

0
Replies (3)
WesBank
WesBank's reply06 Jan 2023, 13:58
Official
Dear Brian H  

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, 
WesBank Service Resolution 
BH
Brian H's update06 Jan 2023, 15:11
Reviewer Update
Very grateful to be dealing with the right people at Wesbank. I would have made a huge mistake and they have saved me a great deal of heartache.
WesBank
WesBank's reply06 Jan 2023, 15:46
Official
Dear Brian H  

We are happy that you have been assisted. 

Regards, 
WesBank Service Resolution