AH
Alex H

1 reviews | Active since Feb 2018

06 Jan 2025, 17:54

Placed notice to settle my account, however charged early cancellation penalties

i have on several occasion's requested to place notice on my vehicle finance to settle. However, whenever i request a settlement amount i am charges a penalty fee. Seems that the only way to deal with Wesbank is to lodge complaints.

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Replies (1)
WesBank
WesBank's reply07 Jan 2025, 09:40
Official
Good day Alex Holtzhausen

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
  
We will be in touch with you to resolve this matter.