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makgathokr M

1 reviews | Active since Jul 2016

27 Jul 2016, 13:46

Ping Pong thanks to Wesank

<p> </p> <p>I have recently obtained car finance from Wesbank,I must say I do regret they day I agreed to that contract.</p> <p> </p> <p>I was advised by one of the banks advisors to pay a certain a amount of money in to the account in order to reduce my monthly installment.The "Advisor" even went as far as calculating the "New montly repayments" of which I was happy with.</p> <p> </p> <p>I transfered the money,as advised by Wesbank "Advisors",I was even told to call 48 hours after makig the transfer in order to qualify for the reduction.</p> <p> </p> <p> </p> <p>After 48 hours I called the bank,I received the most horrifying news ,I was told that my monthly installment will not be reduced,this is</p> <p>was after being sent from one "Advisor" to another.</p> <p> </p> <p>I am trully dissapointed,I have wasted my time,enegy and money.</p> <p> </p> <p>I am at a point finding another finance provider.</p> <p>I am tired of lip services instead of receiving financial services.</p> <p> </p> <p> </p>

0
Replies (1)
WesBank
WesBank's reply01 Aug 2016, 07:35
Official
Good day Thank you for your concerns highlighted. Our service centre has communicated with you concerning the matter and a decision was made to reload the account as per your request. We will remain in contact with you until this has been concluded. We trust that you find this in order. Kind regards WesBank