1 reviews | Active since Aug 2016
Payments / Statements / Feedback
<p>We paying for our car for over a year now, and we have requested statements, a refund and some positive feedback from Wesbank, and we had no response. We pay the account via EFT monthly and Wesbank submitted 2 debit orders onto our bankuing account, which dupplicates payments..... money is very scares and every cent counts! We have requested via e-mail someone to call and it has been 2 days and with no response. The service is very POOR considering that our paymsents have been dupplocated and they not responding with regards to the refund!</p> <p> </p> <p>No calls, No E-mail Reponse... NOTHING AT ALL!!!!</p>
Good day
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.
A WesBank representative has been in contact with you regarding your account and feedback has been provided in terms of the concerns raised. We will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
Yours in service,
WesBank
Good day
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback.
A WesBank representative has been in contact with you regarding your account and feedback has been provided in terms of the concerns raised. We will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
Yours in service,
WesBank
