Payments after full settlement paid

<p>I recently sold my car. The dealer received the settlement amount from Wesbank and duly paid the money into the account. Wesbank then decided that it will not close out the account. The regular monthly payment has even been taken AFTER the settlement was made and AFTER I phoned and was assured that it wont happen. I have since emailed and called multiple times with old and new reference numbers and I am not getting any service or replies back. This is absolutely unacceptable.</p> <p>The car was sold and the payment reflectred in my account on the 20th of September, we are now on the 4th of October with no reply from Wesbank.</p>