JC
JP C
1 reviews | Active since Sept 2019
18 May 2020, 18:59
Payment Relief Covid 19
I app**** for a relief more than 4 weeks ago, I have not skipped any payments and am self employed and Wesbank declined my application twice after I responded with an Email supporting my request, takes another week to respond and say I dont meet the Criteria. Service and feedback in this eepidemic is pathetic least to say.
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WesBank's replyOfficial
19 May 2020, 08:50Dear JP C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 May 2020, 08:50
Official
Dear JP C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution