VA
Vivian A

1 reviews | Active since Jul 2012

18 Jan 2016, 15:51

Payment profile being affected because of Wesbank

Wesbank never correctly requested for my car's payment but now my credit profile is being affected negatively. This is after i've called them to make them aware of the matter. I'm still waiting but i'm receiving threatening sms's and emails.

0
Replies (1)
WesBank
WesBank's reply21 Jan 2016, 10:57
Official
Hello alexfam511,

Thank your for raising your concerns regarding the erroneous debit order deduction.

We have been in contact with you to discuss the matter further and we have submitted a request to amend your payment profile.

We wish to apologise for any inconvenience caused.

Yours in service,
WesBank